Frequently Asked Questions

You will have a charge from C. Prince Holdings, LLC. Your comfort and privacy are important to us!

All prices entered into the website are entered inclusive of sales tax.

You will receive a non-descript polybag with a shipping label. The return address will be : C. Prince Holdings, LLC. You will be contacted with your custom video once completed!

Absolutely! You may also request to have a different name on the label as well. 

Yes, we understand how intimate and private this can be. We want to make you 100% confident and comfortable when you’re with us. 

Due to the intimate, custom, and private nature of the products we are unable to issue refunds once it has been sent out and received. However, we want you to be completely confident in your order, so if you are unhappy for whatever reason, we will work with you to find a suitable solution!

We always value customer feedback, so if there is a type of panty you wish to see on offer, feel free to leave a comment! Although we cannot guarantee anything in regards to stock as it is individual to each of our girls, we will always notify them of requests.

Although we do not offer it at this time, it is on the agenda to be discussed. It will be individual per girl so stay tuned for any updates!

Absolutely! Please refer to each individual girl’s page for more information!

After your video is completed, you will be notified of it and sent a link. We suggest that you download your video or find another way to keep it as we will need to periodically clear storage on the site for new content. 

Please feel free to e-mail at [email protected] or leave a comment, we review each one personally.

In order to protect our girl’s safety and to keep all information (including yours) private, there is no other communication besides placing an order. Please understand that this is for the comfort of our girls. 

All of your information is private and confidential. It is only kept for the period of time that it is required by law, before being safely destroyed. All parties are subject to a confidentiality clause to ensure that everything stays anonymous and safe.

Yes! We will use the newsletter e-mails to announce new additions to our roster, if there are any special sales going on, or if there is limited time content (such as pregnancy, etc.).